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NOIBAI INTERNATIONAL AIRPORT

Address: Phu Minh Commune, Soc Son District, Hanoi, Vietnam

Passenger terminals: International Terminal (T2)
First floor: Arrival international passenger.
Second floor: Immigration of arrival international passenger.
Third floor: Departure international passenger.
Fourth floor: VIP & Business lounge and airlines representative office.

The Taxi Park is located on the right side of the lobby in front of the Terminal T2/Arrival international passenger (please see in the map below)

A1: Arrival Hall A1; A2: Arrival Hall A2; T: Taxi Stop

Shuttle Bus (Vietnam Airlines’)

This bus runs from 5am-10pm at 40,000 VND (2$USD), ride takes between 40-60 minutes depending on traffic.

AIRPORT (HAN) TO HANOI – The tickets are sold in the building in front of the minibuses park, but you can give the fare directly to the driver. It is possible that the driver will be stingy about your additional bags, but if you push, you will get the same rate. Once you arrive at the Vietnam Airlines office (1 Quang Trung street, near the southern end of Hoan Kiem Lake with the pagoda in the center, a bit south of the Old Quarter.), some drivers will try to scam you there as well to bring you to your hotel. They will overcharge claiming the Old Quarter is 5km from the office.

HANOI TO AIRPORT (HAN) – It goes from No. 1 Quang Trung street, across from Vietnam airlines office straight to the Noi Bai Airport, as simple! Beware – The shuttle buses run hourly, but they will only leave when the bus is full. So, if you don't want to wait on the bus, we recommend you to go by taxi.

Taxi

Noi Bai Taxi is recommendation because of their reasonable price and service. If you deal with fix price, you need to make a reservation in advance and taxi fee is between 300,000 (13 USD) and 350,000 VND (~15USD) depends on your hotel's location. In case you do not make a reservation, Taxi fare is charged according to taxi meter (small clock in front of right-front seat). Other taxis such as Mai Linh, Taxi Group also have good reputation but the price is a bit higher.

Many hotels have airport pick up service, please check and ask them to arrange transportation for you upon arrival at the airport so that you don't have to worry about any inconveniences there.

Popular taxi services

TRAVEL AROUND HANOI

By taxi

Taxis are the best way to travel long distances. Taxi fares are not always consistent, and the rates for each taxi company have not been standardized. For lone travelers, rides on the back of motorbikes (actually low-powered scooters) are popular too (known as "xe om", literally meaning motorbike-hug). Uber and Grab have also launched in Hanoi, and while they has a few districts they operate on, they do offer more consistent pricing than taxis.

We highly recommend you to take taxi from reliable taxi company for convenience and correct taxi fare. Taxi drivers can speak limited English, ask your hotel to write your destination in Vietnamese to show the taxi drivers; also get your hotel’s business card in case you get lost. Note down the ID number of the particular taxi (displayed on a corner of the windshield and the back window) in the event that you are ripped off.

Reliable taxi can be identified through images below:

1) Taxi Group with typical red and blue color

Taxi CP and Taxi Hanoi are two brands of Taxi Group. Hence, they will have the same appearance as the picture below but have different phone numbers.

Taxi CP: 0438 26 26 26; Hanoi Taxi 0438 53 53 53

2) Mai Linh Taxi with typical green color

Mai Linh Taxi: 0438 222 666

There are two kinds of taxi: 4-seater and 7-seater. The price for the latter is slightly higher. It’s also convenient that Taxi Group and Mai Linh Taxi also accept credit card.

By Uber/Grab

Uber can be used in Hanoi. Simply download the app. Expect responsible fares. A 15 minute ride costs about 60,000 dong. However you can also use the app's fare estimate feature. Grab offers a similar service and has more drivers and options: GrabCar (private car), GrabTaxi (metered taxis using the Grab app) and GrabBike (hop on the back of a GrabBike tagged motorbike, helmet provided). Grab users must have a local phone number and Internet access to use this service. The app quotes you a price per ride and is usually cheaper than waving down a metered taxi or negotiating with traditional "xe om" drivers. English is limited, but the drivers are friendly.

By Bus

Bus in Vietnam is cheap but a bit difficult to comprehend at first, the buses in Hanoi are relatively fast and surprisingly comfortable. Pick up a map with printed bus lines (probably available at the reception of your hotel) and spend a few minutes to identify the more than 60 bus lines, find your bus stop, wait for the bus, get on and off you go. On the bus you pay the 7,000 dong to the conductor who will come to you. If you are unfamiliar with the city, make sure to tell the mostly helpful conductor where you want to get off. Stops are often unannounced and do not have signs with their names on them, although there are now some newer buses with LED displays and lilting voices announcing the next stop. It's best to ask the driver or conductor when to get off.